As the trusted name in slow cooking for nearly 50 years, Sunbeam Crock-Pot, in partnership with the U.S. Consumer Product Safety Commission, is voluntarily recalling and replacing the lids of the Crock-Pot® 6-Quart Express Crock Multi-Cooker with a manufacture date from July 1, 2017, to October 1, 2018, with date codes K196JN through K365JN and L001JN through L273JN.
Sunbeam has identified that the lids of select 6-Quart Express Crock Multi-Cookers can detach during use if not used in accordance with the owner’s manual.
“We’ve made two changes to enhance our consumers’ experience with this product, based on their feedback,” officials posted on the Crock Pot website. https://www.crock-pot.com/ “First, we developed a new lid with updated iconography and quick-reference instructions to help avoid these common misuses. Second, we made design changes to the new lid that prohibit the unit from starting unless the lid is properly secured.”
The recall includes about 914,430 units sold in the United States and about 28,330 sold in Canada. Sunbeam Products has received 119 reports of lid detachment, resulting in 99 burn injuries ranging in severity from first-degree to third-degree burns.
The units were sold at Walmart, Target and other retail stores nationwide and online at Amazon and other online retailers from July 2017 through November 2020 for between $70 to $100.
All consumers who own a Crock-Pot® 6-Quart Express Crock Multi-Cooker are encouraged to verify if your product is affected by the recall and, if necessary complete the order form at recall.crock-pot.com to request a free replacement lid with quick-reference instructions on the label.
“Crock-Pot® is committed to the safety of those who use and love our products, and we sincerely apologize to those who may have experienced any inconvenience,” they write.
If you have any questions, please call the Crock-Pot® consumer services team at 1-800-323-9519 between 9 a.m. and 5 p.m. Eastern Monday through Friday.